ServiceNow and Microsoft Strengthen AI Alliance to Boost Productivity and Flexibility #AI #AItechnology #artificialintelligence #Copilot #GenerativeAI #Knowledge2024 #llm #machinelearning #Microsoft #NowAssist #ServiceNow #strategicalliance https://multiplatform.ai/servicenow-and-microsoft-strengthen-ai-alliance-to-boost-productivity-and-flexibility/
Three amazing days at @servicenow #knowledge24 came to an end today. Our team takes back a lot of inspiring ideas, interesting conversations and the newest features of #genAI and #nowassist 🚀 We can‘t wait to continue the journey with our colleagues in Switzerland! 🇨🇭 #arctive #servicenow #arctiveteam #knowledge #storeapps
ServiceNow Unveils Next-Gen AI Service Agents in Partnership with NVIDIA #AI #artificialintelligence #avatars #Collaboration #genAI #llm #machinelearning #NowAssist #Nvidia #ServiceNow #Software https://multiplatform.ai/servicenow-unveils-next-gen-ai-service-agents-in-partnership-with-nvidia/
This time, ServiceNow brought the heat. The Washington DC upgrade took Now Assist to the next level. This AI has been expanded to include Operations Management, Sales & Order Management, a Workflow Studio to encourage work across departments and more!
Mergen helps organizations leverage the power of Now Assist to streamline workflows, automate tasks, and empower virtual agents. Here's how Mergen transforms your N̳o̳w̳ ̳A̳s̳s̳i̳s̳t̳ ̳&̳ ̳G̳e̳n̳A̳I̳ ̳e̳x̳p̳e̳r̳i̳e̳n̳c̳e̳:̳ ▶ 𝐄𝐱𝐩𝐞𝐫𝐭 𝐈𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧: Flawlessly configure features like workflow generation and virtual agents. ▶ 𝐏𝐫𝐞-𝐛𝐮𝐢𝐥𝐭 𝐀𝐜𝐜𝐞𝐥𝐞𝐫𝐚𝐭𝐨𝐫𝐬: Fast-track development with ready-made solutions. ▶ 𝐀𝐝𝐯𝐚𝐧𝐜𝐞𝐝 𝐔𝐬𝐞 𝐂𝐚𝐬𝐞 𝐄𝐱𝐩𝐥𝐨𝐫𝐚𝐭𝐢𝐨𝐧: Uncover powerful automation and chatbot possibilities. ▶ 𝐁𝐞𝐬𝐭 𝐏𝐫𝐚𝐜𝐭𝐢𝐜𝐞𝐬 & 𝐎𝐧𝐠𝐨𝐢𝐧𝐠 𝐒𝐮𝐩𝐩𝐨𝐫𝐭: Get the most out of your investment with expert guidance. Let Mergen help you u̳n̳l̳o̳c̳k̳ ̳t̳h̳e̳ ̳f̳u̳l̳l̳ ̳p̳o̳t̳e̳n̳t̳i̳a̳l̳ ̳o̳f̳ ̳N̳o̳w̳ ̳A̳s̳s̳i̳s̳t̳ ̳a̳n̳d̳ ̳G̳e̳n̳A̳I̳. Boost productivity, accelerate AI value, and watch your ServiceNow platform soar! #NowAssist #GenAI #ServiceNow #AIOps #VirtualAgent #ServiceNowConsulting #ServiceNowImplementation #DigitalTransformation #Mergen #Mergenitllc
"Ugh, These FAQs are Killing Me!" - Every Service Desk Agent Ever Now Assist can handle the repetitive stuff, like answering FAQs and resolving simple issues. Get more done, with less stress!
Is your to-do list growing by the minute? Say goodbye to repetitive tasks eating up your workday and hello to productivity with Now Assist! Imagine having a digital assistant taking care of all those mundane workflows, freeing you up to tackle more strategic (and frankly, more exciting) projects. That's the magic of Now Assist - the gen AI program on the ServiceNow platform. We're looking forward to seeing how this platform progresses with the Washington DC upgrade!
The Washington D.C. upgrade is live! Take your ServiceNow environment to the next level with upgraded Now Assist, simplified UI, Workflow Studio & Automation Experience, and so much more! Let's get your upgrade started!
The latest Washington DC release introduces the ServiceNow® Now Assist for CSM application, bringing generative AI to Customer Service Management. Enhance productivity and efficiency by offering better self-service options, suggesting actions, and providing quick answers. Exciting highlights for the #WashingtonDC release include: 🔸 Determining availability of case skills and resolution notes summarization based on specific conditions. 🔸 Restricting availability of case summarization and resolution notes generation by user role. 🔸 Attributing roles to case activities and resolution notes summaries to enhance quality. Mergen is your go-to guide for integrating this powerful tool into your system, ensuring you maximize its benefits from day one. Ready to elevate your customer service game? Contact us and let’s make it happen together! #ServiceNow #ServiceNowWashington #ServiceNowRelease #ServiceNowPartner #ServiceNowCSM #NowAssist #CustomerService #Mergenitllc
Learn from our GenAI expert,Ian,about the transformative capabilities of @servicenow Now Assist,an advanced AI-driven tool to optimize operations across various domains and redefine service management. Propel your organization into a new era of efficiency and productivity with @advancesolutions_corporation Read our Blog here: https://www.advancesolutions.com/understand-and-unleash-the-power-of-servicenow-now-assist-for-service-operations-management/ #advancesolutions #nowassist #generativeai #servicenow #servicenowvancouver #itsm #csm #hrsd #genai #servicenowpartner
ServiceNow introduces significant enhancements to its Now Assist generative AI portfolio #AI #AItechnology #artificialintelligence #CJDesai #CustomerExperience #Digitaltransformation #FieldServiceManagement #FlowGeneration #FSM #Gartner #GenerativeAI #llm #LLMsupport #machinelearning #NowAssist #Productivity #ServiceNow #Transparency #VirtualAgent https://multiplatform.ai/servicenow-introduces-significant-enhancements-to-its-now-assist-generative-ai-portfolio/
Are you ready for the upgrade? Pathways was invited to attend ServiceNow's exclusive Partner Testing Program for early access to the upgrade. That means we have the expertise and experience you need to make the transition smoothly and efficiently. Contact us today to learn how we can help you unlock the full power of Now Assist on your platform.
@servicenow has announced a major expansion to its Now Assist generative AI portfolio with three new solutions: Now Assist in Virtual Agent, flow generation, and Now Assist for Field Service Management (FSM). These solutions are designed to help organizations transform their customer and employee experiences, increase productivity, and accelerate their digital transformation journeys. Key takeaways: 📌 Now Assist in Virtual Agent helps organizations create and deploy advanced generative AI chat experiences in 15 minutes or less. 📌 Flow generation accelerates workflow development by converting plain text into low-code workflows. 📌 Now Assist for FSM helps field service teams deliver better, more proactive experiences with generative AI. CJ Desai, president and chief operating officer at ServiceNow: "Our customers are facing increasingly complex and competitive dynamics across industries and AI holds the key to enabling faster execution, smarter decision making, and greater business agility." Sonu Nayyar, chief information officer at NVIDIA: "Our team will be using NVIDIA-powered ServiceNow Now Assist features like case summarization and question-answering to bring efficiencies to our operations with generative AI." Learn more about the new Now Assist solutions and how they can help your organization transform its digital experiences. #generativeAI #AI #ServiceNow #NowAssist #digitaltransformation
ServiceNow’s Generative AI and Now Assist—expand ServiceNow’s already extensive AI functionality with built-in capabilities. How does ServiceNow's Generative AI capabilities with Now Assist empower everyone? #LinkedInPoll #ServiceNow #GenAI #GenerativeAI #NowAssist #EmpowerEnterprise #ServiceNowPartner #PolloftheWeek #mergenitllc
@servicenow has announced the launch of Now Assist, a family of solutions that integrates generative AI across all workflows on the Now Platform. Now Assist is powered by a domain-specific ServiceNow large language model (LLM), which is optimized for productivity, security, and data privacy. Now Assist offers a wide range of features, including: 📌 Case, incident, and agent chat summarization 📌 Virtual agent 📌 Search 📌 Text-to-code These features can be applied to a broad range of scenarios and functions, so every persona from employees to agents to developers can harness the power of generative AI. Now Assist can help organizations to: 📌 Accelerate productivity 📌 Improve experiences 📌 Increase agility For example, Now Assist for ITSM can help IT leaders to take control of their IT experience by dramatically improving agent productivity and the employee experience with faster resolutions. Now Assist for CSM can help to streamline the customer service process from beginning to end, leading to higher agent productivity, potential cost savings, and an improved customer experience. Now Assist for HR can help HR leaders to drive productivity and operational efficiency, reduce redundant, manual tasks for HR teams, and get employees the answers they need quickly. And Now Assist for Creator can help development teams to create and scale apps more quickly on the Now Platform. Now Assist is part of ServiceNow's Now Platform Vancouver release, which will be generally available on September 29, 2023. Learn more about how Now Assist can help your organization to accelerate productivity, improve experiences, and increase agility. #NowAssist #generativeAI #enterpriseAI #NowPlatform #ServiceNow CJ Desai, president and chief operating officer, ServiceNow. Mark Ackerman, Area VP for Middle East & Africa at ServiceNow.
Get Ahead on Tech Tuesday: Ready to accelerate productivity with generative AI? @servicenow's Now Assist automates mundane work for agents, admins, employees, and developers. #advancesolutions #techtuesday #ai #servicenow #nowassist #efficiency #workflowautomation #generativeai